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"Exception: Floating point division by zero"

Posted: Wed Jan 06, 2010 6:49 pm
by nomad26
I am using version 5.20 on Vista. When I tried to open a mp3 file, an error message showed up saying

Exception: Floating point division by zero.
[Address: 0x637B414A, Module: QuickTimeAudioSupport.qtx]


The software has been working fine. It's just recently that this error message shows up.

Any solutions???

Thanks for helping..!

Re: "Exception: Floating point division by zero"

Posted: Wed Jan 06, 2010 9:14 pm
by Tristan
Try updating to GW 5.55 and see what happens.

Re: "Exception: Floating point division by zero"

Posted: Thu Jan 07, 2010 7:03 pm
by Kummel
I see a "Quicktime" inside the message, it could be a mp3 tagged with iTunes. I had some problems with some files, but removing the cover art in iTunes beforehand did help.

Re: "Exception: Floating point division by zero"

Posted: Fri Jan 08, 2010 11:04 pm
by GoldWave Inc.
Upgrade iTunes or QuickTime as well. There was a version of the Apple QuickTime decoder that caused floating point errors.

If that still does not help, you can use GoldWave Setup (from the Start menu) to check the "Ignore floating point errors" box.

Chris