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Error Message about Settings.

Posted: Tue Feb 26, 2013 7:13 pm
by Coriolanus
I keep getting this constant error message "Goldwave settings and Presets could not be found for the current user. Install them now?" If I say OK - I still get the message when I open a new file. I have tried reinstalling GW and that is ok but when I change Storage to another directory the message comes back.

I am running the latest version of the product. I have had this problem off and on through several versions. How do I get rid of it? :?:

Re: Error Message about Settings.

Posted: Fri Mar 15, 2013 9:08 am
by GoldWave Inc.
It sounds like something is clearing the GoldWave settings out of the registry. If you have any registry cleaning software installed, make sure it isn't removing GoldWave from the registry.

Chris

Re: Error Message about Settings.

Posted: Fri Mar 15, 2013 2:42 pm
by Coriolanus
Thanks Chris - It turned out to be an installation error.

I do not install Goldwave in Program Directory but in a separate directory. and there were some problems with the separate directory.