Page 1 of 1

Win10_LTSB_3504-cannot determine format

Posted: Sat Apr 11, 2020 6:30 am
by fyrekrig
Just updated my Windows 10 installation and suddenly Goldwave can not open mp3 files.
"cannot determine format"
Using Goldwave 6.47 and everything worked fine on Windows 10_1607_3204

Any idea what changed in the new version?

Re: Win10_LTSB_3504-cannot determine format

Posted: Sat Apr 11, 2020 11:22 am
by Tristan
Well, for one thing, if you're referring to Goldwave, you're not using the new version.

I'm using Goldwave 6.51 in Windows 10, and mp3 files open and play just fine. Have you tried just reinstalling 6.47?

Re: Win10_LTSB_3504-cannot determine format

Posted: Sat Apr 11, 2020 9:23 pm
by fyrekrig
Tried with version 6.51 still no luck.

Have to use Audacity which works fine on both Windows versions.

Re: Win10_LTSB_3504-cannot determine format

Posted: Sun Apr 12, 2020 10:34 am
by Tristan
Does your computer use an AMD CPU? Just curious.

Re: Win10_LTSB_3504-cannot determine format

Posted: Fri Apr 17, 2020 4:41 pm
by GoldWave Inc.
Perhaps you can provide a copy of the file for testing. Please contact us.