serious problem - effects dialog all white

VideoMeld discussions and community help

serious problem - effects dialog all white

Postby fw0rd » Sun Aug 20, 2017 5:43 pm

I just purchased VideoMeld with a 5 year license. I know this product, and I really like it, but, I have now hit some kind of a snag, perhaps with the new version of Windows 10. I know all of this worked before and worked perfectly...

I have a videomeld project which now has nothing but captions in it. On both systems, when going into the Effects dialog by clicking the star on a text item, I get nothing but a white window. This seemed to be sporadic. VideoMeld would crash, I would then reload it, re-position some of the text in the timeline to different tracks, and then I would be able to make an adjustment. But moving on to another text item in the timeline, then going into effects, I get a white window.

I have installed it on two laptops in order to see if the issue was machine specific. It's not.

This is disrupting my project because where before I could use VideoMeld along with text items and position / zoom effects I could produce a video, now, I cannot complete the task.

I am going to create an entirely new project and see if this works, but there is clearly something wrong here, and really the only difference is that I am running Windows Creator Edition.
fw0rd
 
Posts: 15
Joined: Fri Mar 18, 2016 2:31 am

Re: serious problem - effects dialog all white

Postby fw0rd » Sun Aug 20, 2017 5:57 pm

This is the Tracks section of the XML from the VideoMeld file.

There are two tracks in this, as I have been trying to narrow down what is causing this.

Track 3 is fine. I can click on the effects star for any of the text captions and the window shows up.

Track 6 is not. If I click on the effects star for any text caption in that track, I get a solid white effects window, and it locks up, forcing VideoMeld to be shut down. I waited patiently one time up to 5 minutes, but the effects window contents never show.

I also went and grabbed this section from the VideoMeld file and put it into another VideoMeld file, and the result is the same.

----------------------

<Tracks>
<Track Name="Track 3" Row="0" Sections="10" Length="1:58.8735105">
<Settings>
<Buttons Mute="Off" Solo="Off"/>
<Volume Value="1.0000"/>
</Settings>
<Sections>
<Section Name="International Spaceflight Museum (ISM) is a non-pr..." Row="0" Start="7.8726056" From="0.0000000" To="10.0000000" Colour="#FFFFFF00" Type="Caption" Width="470" Height="470" Scroll="0">
<Settings>
<Buttons Mute="Off"/>
</Settings>
<Fade Name="Fade" Type="Variable" Varying="Yes">
<Values>
<Value Time="0.000000" Anchor="1" Curve="1">100.000000</Value>
</Values>
</Fade>
<Effects>
<Effect Name="Position" Enabled="Yes" Start="0.000000" Finish="0.000000" AnchorStart="1" AnchorFinish="2" PresetName="">
<Parameters>
<Parameter Name="X" Type="Variable" Varying="No" Group="Center">
<Values>
<Value Time="0.000000" Anchor="1" Curve="1">0.047697</Value>
</Values>
</Parameter>
<Parameter Name="Y" Type="Variable" Varying="No" Group="Center">
<Values>
<Value Time="0.000000" Anchor="1" Curve="1">-0.254386</Value>
</Values>
</Parameter>
</Parameters>
</Effect>
</Effects>
<Div Style="background-color:#00000000;text-align:left;vertical-align:middle;">
<Div Style="background-color:#00000000;text-align:left;vertical-align:middle;">
<Span Style="color:#FFFFFFFF;background-color:#00000000;font-family:Continuum Medium;font-size:5.00%;">"International Spaceflight Museum (ISM) is
a non-profit Texas corporation with educational displays in virtual worlds"</Span>
</Div>
</Div>
</Section>
<Section Name="Through our displays we inform and stimulate inter..." Row="0" Start="18.6235652" From="0.0000000" To="10.0000000" Colour="#FFFFFF00" Type="Caption" Width="470" Height="470" Scroll="0">
<Settings>
<Buttons Mute="Off"/>
</Settings>
<Fade Name="Fade" Type="Variable" Varying="Yes">
<Values>
<Value Time="0.000000" Anchor="1" Curve="1">100.000000</Value>
</Values>
</Fade>
<Effects>
<Effect Name="Position" Enabled="Yes" Start="0.000000" Finish="0.000000" AnchorStart="1" AnchorFinish="2" PresetName="">
<Parameters>
<Parameter Name="X" Type="Variable" Varying="No" Group="Center">
<Values>
<Value Time="0.000000" Anchor="1" Curve="1">0.032895</Value>
</Values>
</Parameter>
<Parameter Name="Y" Type="Variable" Varying="No" Group="Center">
<Values>
<Value Time="0.000000" Anchor="1" Curve="1">-0.309942</Value>
</Values>
</Parameter>
</Parameters>
</Effect>
</Effects>
<Div Style="background-color:#00000000;text-align:left;vertical-align:middle;">
<Div Style="background-color:#00000000;text-align:left;vertical-align:middle;">
<Span Style="color:#FFFFFFFF;background-color:#00000000;font-family:Continuum Medium;font-size:5.00%;">"Through our displays we inform and stimulate interest in humanity’s greatest adventure:

the exploration and development of space.
"</Span>
</Div>
</Div>
</Section>
<Section Name="• Rockets and other Spacecraft • Space Pioneers an..." Row="0" Start="28.6235652" From="0.0000000" To="10.0000000" Colour="#FFFFFF00" Type="Caption" Width="470" Height="470" Scroll="0">
<Settings>
<Buttons Mute="Off"/>
</Settings>
<Fade Name="Fade" Type="Variable" Varying="Yes">
<Values>
<Value Time="0.000000" Anchor="1" Curve="1">100.000000</Value>
</Values>
</Fade>
<Effects>
<Effect Name="Position" Enabled="Yes" Start="0.000000" Finish="0.000000" AnchorStart="1" AnchorFinish="2" PresetName="">
<Parameters>
<Parameter Name="X" Type="Variable" Varying="No" Group="Center">
<Values>
<Value Time="0.000000" Anchor="1" Curve="1">0.097039</Value>
</Values>
</Parameter>
<Parameter Name="Y" Type="Variable" Varying="No" Group="Center">
<Values>
<Value Time="0.000000" Anchor="1" Curve="1">-0.295322</Value>
</Values>
</Parameter>
</Parameters>
</Effect>
</Effects>
<Div Style="background-color:#00000000;text-align:left;vertical-align:middle;">
<Div Style="background-color:#00000000;text-align:left;vertical-align:middle;">
<Span Style="color:#FFFFFFFF;background-color:#00000000;font-family:Continuum Medium;font-size:5.00%;">"• Rockets and other Spacecraft
• Space Pioneers and Explorers
• Space Science
• Events
"</Span>
</Div>
</Div>
</Section>
<Section Name="To do this we compile, create, curate, document, p..." Row="0" Start="38.6235652" From="0.0000000" To="10.0000000" Colour="#FFFFFF00" Type="Caption" Width="470" Height="470" Scroll="0">
<Settings>
<Buttons Mute="Off"/>
</Settings>
<Fade Name="Fade" Type="Variable" Varying="Yes">
<Values>
<Value Time="0.000000" Anchor="1" Curve="1">100.000000</Value>
</Values>
</Fade>
<Effects>
<Effect Name="Position" Enabled="Yes" Start="0.000000" Finish="0.000000" AnchorStart="1" AnchorFinish="2" PresetName="">
<Parameters>
<Parameter Name="X" Type="Variable" Varying="No" Group="Center">
<Values>
<Value Time="0.000000" Anchor="1" Curve="1">0.098684</Value>
</Values>
</Parameter>
<Parameter Name="Y" Type="Variable" Varying="No" Group="Center">
<Values>
<Value Time="0.000000" Anchor="1" Curve="1">-0.391813</Value>
</Values>
</Parameter>
</Parameters>
</Effect>
</Effects>
<Div Style="background-color:#00000000;text-align:left;vertical-align:middle;">
<Div Style="background-color:#00000000;text-align:left;vertical-align:middle;">
<Span Style="color:#FFFFFFFF;background-color:#00000000;font-family:Continuum Medium;font-size:5.00%;">"To do this we compile, create, curate, document, present, and interpret these materials. "</Span>
</Div>
</Div>
</Section>
<Section Name="Recent expansion into Kitely.com: • More virtual s..." Row="0" Start="48.6235652" From="0.0000000" To="10.0000000" Colour="#FFFFFF00" Type="Caption" Width="470" Height="470" Scroll="0">
<Settings>
<Buttons Mute="Off"/>
</Settings>
<Fade Name="Fade" Type="Variable" Varying="Yes">
<Values>
<Value Time="0.000000" Anchor="1" Curve="1">100.000000</Value>
</Values>
</Fade>
<Effects/>
<Div Style="background-color:#00000000;text-align:left;vertical-align:middle;">
<Div Style="background-color:#00000000;text-align:left;vertical-align:middle;">
<Span Style="color:#FFFFFFFF;background-color:#00000000;font-family:Continuum Medium;font-size:5.00%;">"Recent expansion into Kitely.com:
• More virtual space
• OpenSimulator platform
• Connection to the HyperGrid
• Much more cost effective
• Rebuild with latest CGI/video-game-quality techniques
• Mentoring interns
• Better control of intellectual property rights and licensing"</Span>
</Div>
</Div>
</Section>
<Section Name="ISM began in Second Life in 2005 with a full scale..." Row="0" Start="58.6235652" From="0.0000000" To="10.0000000" Colour="#FFFFFF00" Type="Caption" Width="470" Height="470" Scroll="0">
<Settings>
<Buttons Mute="Off"/>
</Settings>
<Fade Name="Fade" Type="Variable" Varying="Yes">
<Values>
<Value Time="0.000000" Anchor="1" Curve="1">100.000000</Value>
</Values>
</Fade>
<Effects>
<Effect Name="Position" Enabled="Yes" Start="0.000000" Finish="0.000000" AnchorStart="1" AnchorFinish="2" PresetName="">
<Parameters>
<Parameter Name="X" Type="Variable" Varying="No" Group="Center">
<Values>
<Value Time="0.000000" Anchor="1" Curve="1">0.027961</Value>
</Values>
</Parameter>
<Parameter Name="Y" Type="Variable" Varying="No" Group="Center">
<Values>
<Value Time="0.000000" Anchor="1" Curve="1">-0.400585</Value>
</Values>
</Parameter>
</Parameters>
</Effect>
</Effects>
<Div Style="background-color:#00000000;text-align:left;vertical-align:middle;">
<Div Style="background-color:#00000000;text-align:left;vertical-align:middle;">
<Span Style="color:#FFFFFFFF;background-color:#00000000;font-family:Continuum Medium;font-size:5.00%;">"ISM began in Second Life in 2005 with a full scale Saturn V display, growing to two regions and a large following.
"</Span>
<Span Style="color:#FFFFFFFF;background-color:#00000000;font-family:Arial;font-size:5.00%;">"
"</Span>
</Div>
</Div>
</Section>
<Section Name="Metadata Project • Organizing and track informatio..." Row="0" Start="1:08.6235652" From="0.0000000" To="10.0000000" Colour="#FFFFFF00" Type="Caption" Width="470" Height="470" Scroll="0">
<Settings>
<Buttons Mute="Off"/>
</Settings>
<Fade Name="Fade" Type="Variable" Varying="Yes">
<Values>
<Value Time="0.000000" Anchor="1" Curve="1">100.000000</Value>
</Values>
</Fade>
<Effects>
<Effect Name="Position" Enabled="Yes" Start="0.000000" Finish="0.000000" AnchorStart="1" AnchorFinish="2" PresetName="">
<Parameters>
<Parameter Name="X" Type="Variable" Varying="No" Group="Center">
<Values>
<Value Time="0.000000" Anchor="1" Curve="1">0.037829</Value>
</Values>
</Parameter>
<Parameter Name="Y" Type="Variable" Varying="No" Group="Center">
<Values>
<Value Time="0.000000" Anchor="1" Curve="1">-0.286550</Value>
</Values>
</Parameter>
</Parameters>
</Effect>
</Effects>
<Div Style="background-color:#00000000;text-align:left;vertical-align:middle;">
<Div Style="background-color:#00000000;text-align:left;vertical-align:middle;">
<Span Style="color:#FFFFFFFF;background-color:#00000000;font-family:Continuum Medium;font-size:5.00%;">"Metadata Project
• Organizing and track information on each exhibit
• Pioneering a virtual world metadata standard"</Span>
</Div>
</Div>
</Section>
<Section Name="ISM Museum on a Stick • OpenSimulator on USB flash..." Row="0" Start="1:18.6235652" From="0.0000000" To="10.0000000" Colour="#FFFFFF00" Type="Caption" Width="470" Height="470" Scroll="0">
<Settings>
<Buttons Mute="Off"/>
</Settings>
<Fade Name="Fade" Type="Variable" Varying="Yes">
<Values>
<Value Time="0.000000" Anchor="1" Curve="1">100.000000</Value>
</Values>
</Fade>
<Effects/>
<Div Style="background-color:#00000000;text-align:left;vertical-align:middle;">
<Div Style="background-color:#00000000;text-align:left;vertical-align:middle;">
<Span Style="color:#FFFFFFFF;background-color:#00000000;font-family:Continuum Medium;font-size:5.00%;">"ISM Museum on a Stick
• OpenSimulator on USB flash drive with ISM exhibits installed
• Stand-alone implementation for teachers, museums and other public education"</Span>
</Div>
</Div>
</Section>
<Section Name="Professional Grant Writing • Currently an all-volu..." Row="0" Start="1:28.6235652" From="0.0000000" To="10.0000000" Colour="#FFFFFF00" Type="Caption" Width="470" Height="470" Scroll="0">
<Settings>
<Buttons Mute="Off"/>
</Settings>
<Fade Name="Fade" Type="Variable" Varying="Yes">
<Values>
<Value Time="0.000000" Anchor="1" Curve="1">100.000000</Value>
</Values>
</Fade>
<Effects/>
<Div Style="background-color:#00000000;text-align:left;vertical-align:middle;">
<Div Style="background-color:#00000000;text-align:left;vertical-align:middle;">
<Span Style="color:#FFFFFFFF;background-color:#00000000;font-family:Continuum Medium;font-size:5.00%;">"Professional Grant Writing
• Currently an all-volunteer effort
• Funded by a few member-donors and small public donations
• To expand and to implement these planned projects, we need more significant funding
• An experienced professional grant writer has been engaged
• Proceeds of this campaign will fund this grant writer’s work
• This bootstrapping will allow us to become a full time professional organization
• ISM will then be able to tackle these projects and provide our services and materials much more widely


"</Span>
</Div>
</Div>
</Section>
<Section Name="To provide support for ISM: • Patreon • PayPal " Row="0" Start="1:38.6235652" From="0.0000000" To="20.2499453" Colour="#FFFFFF00" Type="Caption" Width="470" Height="470" Scroll="0">
<Settings>
<Buttons Mute="Off"/>
</Settings>
<Fade Name="Fade" Type="Variable" Varying="Yes">
<Values>
<Value Time="0.000000" Anchor="1" Curve="1">100.000000</Value>
</Values>
</Fade>
<Effects>
<Effect Name="Position" Enabled="Yes" Start="0.000000" Finish="-0.000001" AnchorStart="1" AnchorFinish="2" PresetName="">
<Parameters>
<Parameter Name="X" Type="Variable" Varying="No" Group="Center">
<Values>
<Value Time="0.000000" Anchor="1" Curve="1">0.105263</Value>
</Values>
</Parameter>
<Parameter Name="Y" Type="Variable" Varying="No" Group="Center">
<Values>
<Value Time="0.000000" Anchor="1" Curve="1">-0.324561</Value>
</Values>
</Parameter>
</Parameters>
</Effect>
</Effects>
<Div Style="background-color:#00000000;text-align:left;vertical-align:middle;">
<Div Style="background-color:#00000000;text-align:left;vertical-align:middle;">
<Span Style="color:#FFFFFFFF;background-color:#00000000;font-family:Continuum Medium;font-size:5.00%;">"To provide support for ISM:
• Patreon
• PayPal"</Span>
<Span Style="color:#FFFFFFFF;background-color:#00000000;font-family:Arial;font-size:5.00%;">"

"</Span>
</Div>
</Div>
</Section>
</Sections>
</Track>
<Track Name="Track 6" Row="1" Sections="4" Length="2:03.7093904" Selected="Yes">
<Settings>
<Buttons Mute="Off" Solo="Off"/>
<Volume Value="1.0000"/>
</Settings>
<Sections>
<Section Name="About ISM " Row="1" Start="7.7414850" From="0.0000000" To="49.7811909" Colour="#FFFFFF00" Type="Caption" Width="470" Height="470" Scroll="0" Selected="Yes">
<Settings>
<Buttons Mute="Off"/>
</Settings>
<Fade Name="Fade" Type="Variable" Varying="Yes">
<Values>
<Value Time="0.000000" Anchor="1" Curve="1">100.000000</Value>
</Values>
</Fade>
<Effects/>
<Div Style="background-color:#00000000;text-align:left;vertical-align:middle;">
<Div Style="background-color:#00000000;text-align:left;vertical-align:middle;">
<Span Style="color:#FFFFFFFF;background-color:#00000000;font-family:Continuum Medium;font-size:5.00%;">"About ISM"</Span>
</Div>
</Div>
</Section>
<Section Name="Current Projects " Row="1" Start="1:03.1118003" From="0.0000000" To="20.3123055" Colour="#FFFFFF00" Type="Caption" Width="470" Height="470" Scroll="0">
<Settings>
<Buttons Mute="Off"/>
</Settings>
<Fade Name="Fade" Type="Variable" Varying="Yes">
<Values>
<Value Time="0.000000" Anchor="1" Curve="1">100.000000</Value>
</Values>
</Fade>
<Effects/>
<Div Style="background-color:#00000000;text-align:left;vertical-align:middle;">
<Div Style="background-color:#00000000;text-align:left;vertical-align:middle;">
<Span Style="color:#FFFFFFFF;background-color:#00000000;font-family:Continuum Medium;font-size:5.00%;">"Current Projects"</Span>
</Div>
</Div>
</Section>
<Section Name="Upcoming Projects " Row="1" Start="1:23.4241058" From="0.0000000" To="20.0000000" Colour="#FFFFFF00" Type="Caption" Width="470" Height="470" Scroll="0">
<Settings>
<Buttons Mute="Off"/>
</Settings>
<Fade Name="Fade" Type="Variable" Varying="Yes">
<Values>
<Value Time="0.000000" Anchor="1" Curve="1">100.000000</Value>
</Values>
</Fade>
<Effects/>
<Div Style="background-color:#00000000;text-align:left;vertical-align:middle;">
<Div Style="background-color:#00000000;text-align:left;vertical-align:middle;">
<Span Style="color:#FFFFFFFF;background-color:#00000000;font-family:Continuum Medium;font-size:5.00%;">"Upcoming Projects"</Span>
</Div>
</Div>
</Section>
<Section Name="Make a contribution " Row="1" Start="1:43.4241058" From="0.0000000" To="20.2852846" Colour="#FFFFFF00" Type="Caption" Width="470" Height="470" Scroll="0">
<Settings>
<Buttons Mute="Off"/>
</Settings>
<Fade Name="Fade" Type="Variable" Varying="Yes">
<Values>
<Value Time="0.000000" Anchor="1" Curve="1">100.000000</Value>
</Values>
</Fade>
<Effects/>
<Div Style="background-color:#00000000;text-align:left;vertical-align:middle;">
<Div Style="background-color:#00000000;margin:0.00% 0.00% 0.00% 0.50%;text-align:left;vertical-align:middle;">
<Span Style="color:#FFFFFFFF;background-color:#00000000;font-family:Continuum Medium;font-size:5.00%;">"Make a contribution"</Span>
</Div>
</Div>
</Section>
</Sections>
</Track>
</Tracks>
fw0rd
 
Posts: 15
Joined: Fri Mar 18, 2016 2:31 am

Re: serious problem - effects dialog all white

Postby fw0rd » Thu Aug 24, 2017 9:17 am

Ok, I have confirmed, 100% reproducible, adding text on the second track, then trying to open effects, crashes VideoMeld.

So basically I have to move something up to the first track in order to edit the effects on it.

This makes it pretty unusable.

I know this is a good product and I used it before, but something has changed here, and I have confirmed this on different machines as well.

Both are running on Windows 10 Creator Edition, one of which was running VideoMeld just fine previously under Windows 8 and Windows 10.

So something is broken, and I really need a fix here, and I'm somewhat disappointed that there's been no response here.
fw0rd
 
Posts: 15
Joined: Fri Mar 18, 2016 2:31 am

Re: serious problem - effects dialog all white

Postby GoldWave Inc. » Mon Aug 28, 2017 9:31 am

Does it help if you change to software emulation (Options | Configure VideoMeld)? Please contact me to provide a copy of the project file (the copy below won't load as it is). For problems such as these, please make direct contact for the quickest reply.
User avatar
GoldWave Inc.
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Location: St. John's, NL

Re: serious problem - effects dialog all white

Postby GoldWave Inc. » Mon Sep 11, 2017 9:01 am

This problem should be fixed in the latest update.
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GoldWave Inc.
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Location: St. John's, NL

Re: serious problem - effects dialog all white

Postby fw0rd » Mon Oct 02, 2017 4:58 pm

GoldWave Inc. wrote:This problem should be fixed in the latest update.


Yes, it is. Unfortunately, wasn't in time for that project, but, I'm glad to have VideoMeld working again.

;)
fw0rd
 
Posts: 15
Joined: Fri Mar 18, 2016 2:31 am


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