[SOLVE] how to unregister or change the license ?

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Michael REMY
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Joined: Sun Nov 28, 2010 6:07 am
Location: Amiens
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[SOLVE] how to unregister or change the license ?

Post by Michael REMY »

hi !

i had my firm license regstered in my old release of goldwave (5.58).
Just 5 minutes ago, i bought my own personal license lifetime (my user id is [deleted] if you want check my words..).

i installed the last release 5.67 but it remains the name of the old license. goldwave doesn't ask me my new license.

so how to do unregister the old license and put and my own now ?

thanks for help and support.
Last edited by Michael REMY on Mon May 07, 2012 2:58 pm, edited 1 time in total.
DougDbug
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Joined: Wed Feb 16, 2005 3:33 pm
Location: Silicon Valley

Re: how to unregister or change the licen ?

Post by DougDbug »

You can directly contact Chris (GoldWave's developer) by using the web-form on this page. I'm sure he can help you out.
Michael REMY
Posts: 167
Joined: Sun Nov 28, 2010 6:07 am
Location: Amiens
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Re: how to unregister or change the licen ?

Post by Michael REMY »

DougDbug wrote:You can directly contact Chris (GoldWave's developer) by using the web-form on this page. I'm sure he can help you out.
i already did, but no reply (many weeks passed !)

anybody have a solution ?
Gord
Posts: 391
Joined: Thu May 21, 2009 4:26 pm
Location: Canada

Re: how to unregister or change the licen ?

Post by Gord »

You could try this:

Start > All Programs > GoldWave > GoldWave Setup

...then use the "Backup Settings..." button to save your configuration. Note that if you have made modifications to the keyboard mapping then you should also back them up from within GoldWave itself (Options > Keyboard...).

Uninstall GoldWave via the Windows Control Panel. That should also remove your licensing information. (It has done that for me in the past.)

Reinstall GoldWave using the latest installer. Enter your new registration information. Then use the "Restore Settings..." button in...

Start > All Programs > GoldWave > GoldWave Setup

...to restore your configuration.
Michael REMY
Posts: 167
Joined: Sun Nov 28, 2010 6:07 am
Location: Amiens
Contact:

Re: how to unregister or change the licen ?

Post by Michael REMY »

Gord wrote:You could try this:

Start > All Programs > GoldWave > GoldWave Setup

...then use the "Backup Settings..." button to save your configuration. Note that if you have made modifications to the keyboard mapping then you should also back them up from within GoldWave itself (Options > Keyboard...).

Uninstall GoldWave via the Windows Control Panel. That should also remove your licensing information. (It has done that for me in the past.)

Reinstall GoldWave using the latest installer. Enter your new registration information. Then use the "Restore Settings..." button in...

Start > All Programs > GoldWave > GoldWave Setup

...to restore your configuration.
perferct ! it runs ! thank you !

Just a little thing : my name is not written in the about-dialog box, only the beginning of the ID.
Gord
Posts: 391
Joined: Thu May 21, 2009 4:26 pm
Location: Canada

Re: how to unregister or change the licen ?

Post by Gord »

Michael REMY wrote:perferct ! it runs ! thank you !
You're welcome.
Michael REMY wrote:Just a little thing : my name is not written in the about-dialog box, only the beginning of the ID.
That's the way it appears for me, too.
GoldWave Inc.
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Re: how to unregister or change the licen ?

Post by GoldWave Inc. »

Michael REMY wrote:i already did, but no reply (many weeks passed !)
I replied (pretty much what Gord suggested about uninstalling it), but I guess you didn't receive it for some reason.

Chris
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