ART USB DI - Clicks & Pops Upon Playback
Posted: Mon Nov 11, 2019 2:00 pm
Hello,
Just wanna share my findings after spending more than an hour troubleshooting Goldwave and an external USB audio device, as it might help other users that may experience the same kind of issue.
The beginning...
I wanted to replace my internal PC sound card (Sound Blaster AE-5) which is a "gaming" oriented product with a dedicated external DAC so I did purchase this "ART USB DI" device :
https://artproaudio.com/product/usb-di/
Since this is an AUDIO OUT only device, the connection is very basic with a single USB 2.0 cable from the PC to the DAC, and there's 2 XLR cables from the DAC to my Mackie ProFX8v2 mixer (channel 1 and 2). Very satisfied with the overall sound quality of the DAC so far, mostly listening to some music with headphones on (VLC).
However, I ran into a major issue when trying to edit a wav file in Goldwave. You see, almost all I do with Goldwave is record vinyl LPs to WAV and then edit the tracks properly before I convert / archive them to WavPack.
Ok now what's that !? ...
After opening a WAV file and started playback, I immediately heard a lot of weird clicks and pops, obviously NOT related to the vinyl recording itself. So first thing I did was to listen the file with another player (VLC) and nothing, no clicks or weird pops, the audio recording is clean. Back to Goldwave I created a small loop somewhere within the file (actually did the test with 3 different audio files) and hit playback. Again, lots of random clicks, pops and audio artefacts ... what's that ... ?!
Long story short...
I spent more than an hour doing tests and playing with Windows settings here and there (Windows 10 Home Edition), and I even replaced the USB cable, but the problem was still there. At some point, my eyes got under Goldwave's Control Properties ¦ Devices, and I saw the "Quality" option set to "PCM 16-bit" for both "Playback" and "Record". I know it's always been set that way with my internal sound card, but I tried to switch these settings to "Shared" and see what happen. Guess what, all the clicks and Pops were GONE, problem FIXED! I tryed to switch again both values back to "PCM 16-bit" as a test, and the random clicks and pops were back upon playback ... test successful, found it!
Is there anyone that did experience the same kind of behavior using an external USB DAC and Goldwave ?
Can anyone tell me why "Shared" must be selected instead of "PCM 16-bit" (and if it's OK) for such an external USB DAC ?
I just would like to understand...
Regards, iBypass
Just wanna share my findings after spending more than an hour troubleshooting Goldwave and an external USB audio device, as it might help other users that may experience the same kind of issue.
The beginning...
I wanted to replace my internal PC sound card (Sound Blaster AE-5) which is a "gaming" oriented product with a dedicated external DAC so I did purchase this "ART USB DI" device :
https://artproaudio.com/product/usb-di/
Since this is an AUDIO OUT only device, the connection is very basic with a single USB 2.0 cable from the PC to the DAC, and there's 2 XLR cables from the DAC to my Mackie ProFX8v2 mixer (channel 1 and 2). Very satisfied with the overall sound quality of the DAC so far, mostly listening to some music with headphones on (VLC).
However, I ran into a major issue when trying to edit a wav file in Goldwave. You see, almost all I do with Goldwave is record vinyl LPs to WAV and then edit the tracks properly before I convert / archive them to WavPack.
Ok now what's that !? ...
After opening a WAV file and started playback, I immediately heard a lot of weird clicks and pops, obviously NOT related to the vinyl recording itself. So first thing I did was to listen the file with another player (VLC) and nothing, no clicks or weird pops, the audio recording is clean. Back to Goldwave I created a small loop somewhere within the file (actually did the test with 3 different audio files) and hit playback. Again, lots of random clicks, pops and audio artefacts ... what's that ... ?!
Long story short...
I spent more than an hour doing tests and playing with Windows settings here and there (Windows 10 Home Edition), and I even replaced the USB cable, but the problem was still there. At some point, my eyes got under Goldwave's Control Properties ¦ Devices, and I saw the "Quality" option set to "PCM 16-bit" for both "Playback" and "Record". I know it's always been set that way with my internal sound card, but I tried to switch these settings to "Shared" and see what happen. Guess what, all the clicks and Pops were GONE, problem FIXED! I tryed to switch again both values back to "PCM 16-bit" as a test, and the random clicks and pops were back upon playback ... test successful, found it!
Is there anyone that did experience the same kind of behavior using an external USB DAC and Goldwave ?
Can anyone tell me why "Shared" must be selected instead of "PCM 16-bit" (and if it's OK) for such an external USB DAC ?
I just would like to understand...
Regards, iBypass